"The food is so good but the experience is SO BAD. I suffer because these truly are the best bagels I’ve ever had outside of New York - but sheesh, the ladies are so unprofessional. The ordering/payment system is already so slow - but the ladies behind the counter make it so much worse by gossiping with everyone, flirting with male college students, gossiping with each other & taking their sweet time. Why do they only have two toaster after 20 years of being open. It will take 30 mins to even place an order and an additional ten to get two simple bagels. Only come here if you have a bunch of time on your hands. I was 11th on line at 1030am on a Tuesday - I got off the line without even ordering my food at 1050am & got bagels at target because I was going to be late to my doctors appointment. There were still 9 ppl in front of me. Please improve the experience, I’m begging. I know the ladies mean well having a whole conversation with every single person but it’s very frustrating coming here."
"Staff is really nice. Bagels are really flavorful and fresh. Good service and good food. Must try."
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