"I love the place I have been there twice with my mum than my cousin our nails turned out perfect every time soon will hopefully go there with my other cousin hopefully getting French tip last time I went we got a nice discount for being students that was so lovely"
"I am so upset and angry after taking my grand daughter here yesterday. We were both having our nails done for xmas as a treat but what a total disappointment, hard to know where to start! Firstly there was a total lack of hygiene, between clients being seen I saw no cleaning of anything including hands, no screens in place either. My own nails were good but I wanted something a little longer and some nice sparkle, but the woman just chopped off the acrylics without asking me how long/short I wanted! I kept saying they were really short but she didn't take any notice! I had asked for a rounded tip but she cut the tips so short that once they had been shaped they are now actually shorter than my natural nails that they cut off to do the treatment! I made it clear I was not happy with the length and was spoken to VERY rudely - even my granddaughter commented on the lady's rudeness, and I was told they didn't have time to do it again so in her words "we take it off and you go with nothing!!" Needless to say, not wanting a big face off with this woman in front of my grand daughter I just told them to finish it so we could go. It was appalling customer service, but, even worse than this - some of the nails have been applied way up my natural nail so there is a gap which looks like it needs an infill already - and they are all really badly wonky, and all different lengths - some significantly so! My nails look like children's nails, and even though Id wanted gold and something classy I ended up with red gloss with what was sold to me as graduated gold, but in reality was just a dollop of glitter shellac over the top of the red! It looks terrible, totally amateur and my hands look completely different from each other. My granddaughter also had her nails done at the same time, and these were a much better job - still not brilliant, but better than what was done to mine. I would advise you to give this salon a miss, the customer service is APPALLING, cleanliness lacking, but mostly the quality of the service is just not acceptable - for any price - but to be charged £35 is a joke!"
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