"Very disappointing, we have ordered for months on a Friday and were always pleased, however, the last month we have waited for well over an hour and food was Luke warm, we spoke to Kwai and no apology. Tonight we ordered our usual and the wrong order came, when we rang to complain there was no apology and were told they couldn’t do anything about it. A few hours later someone rang us and offered a refund for just the ribs!! Despite the fact my partners meal was only fried rice because he does not like chilli ribs. Time to try another delivery we think!!"
"I ordered a King Prawn dish, a mixed vegetable dish and boiled rice and they said it would take 30 minutes to arrive but it came early, piping hot and truly delicious. It was my first order and will definitely be using this service again. Ming took my order and was polite, professional and the food came early. Try this takeaway and you will be glad that you did."
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