"Very poor attitude from staff. They don't seem to care at all. The customer service has gone down the toilet. This was the place to go for all ice cream but now it's best to spend your money somewhere else"
"Moonlight is a simple dessert shop who's strengths are in their milkshakes and falooda. You'd be hard pressed to get something like that from here which could be described as 'disappointing'. A Moonlight milkshake always hits the spot. It's just a shame that the service is abysmal and much like their drinks, cold and stiff. Good luck getting a smile or a conversation here while ordering. I'm personally a massive fan of when staff continue their obviously important conversations and their paying customers stand at the front waiting for their order which was left on the table silently. Seriously, the atmosphere in the store is so frigid you'd feel more comfortable waiting in the street than wait in store for your dessert to be made. Berries, Bagels and Shakes are a decent alternative with a little more soul further down the road. Your call."
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