"This place is conveniently located and has a couple good nail techs but I can no longer ignore the utter rudeness from the management. I have visited on and off for years(with and without appointments) but today I left without service and will not be giving them another opportunity for my business. After an hour wait I was skipped and when I brought it to the managements attention I was purposefully ignored. If you want to be rushed, yelled at and bullied, this place is perfect for you. If you want to feel like your business and presence is an inconvenience, this place is perfect for you. If you want to be given attitude then insulted or ignored any time you ask a question, then make yourself at home. Over the years I have witnessed women leaving this place in tears over the treatment they have received and regret turning a blind eye for as long as I have. There is too much competition in this area to continue giving money to a business such as this. Their prices have gone up but unfortunately service has remained the same."
"I used to come to this place months ago until they started racking extra costs on services and not telling me until it was time to pay (like $5 extra charges for longer nails even though I filed them at home myself) so I stopped coming. I decided to give them another shot and see how it went because they are conveniently close to my home. I picked a red gel color and asked Teddy if they had the matching regular color for my toes. He said he did and grabbed it. It's a bit dim there and the colors seemed to match. Once I paid and stepped outside, the colors looked very different. One wasa deep hot pink and the other red, the color I chose. When I went back inside, I was told that I picked the color and there was nothing they could do. I explained how the colors looked different in the light but nothing. I called a while late and spoke with Jenny and proceeded to tell her what happened. Jenny was very smug and rude to the point where she told me if I came back to change the color, I would have to pay even more. That honestly left me speechless. I will never step foot in here again and I will make sure to share my experience on every site possible. I felt so disrespected. I picked the color from a display of nails. It was RED., your tech picked both bottles and told me they matched. I paid for the service. The worst part is that no one can ever tell you who the owner is or how to contact them. This was a horrible experience, their customer service is disgusting."
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