"Went to have my eyebrows threaded and tinted today during the threading process 3-4 of my eyelashes with extensions on were also ripped out of my eye… the lashes themselves had only just been put on 30 mins prior with another company and the lady didn’t do anything and continued. I have basically paid one beautician to put them on and another to remove. I wouldn’t mind as I understand mistakes are made however I am now left with 2 bald patches on my brand new fresh set of eyelash extensions that I have just paid for £80 to be precise and barely an apology was made. Staff over the past few month have been rude and unwelcoming which is very disappointing considering I have been coming here for 3 years - unfortunate to say I will not be returning."
"Very handy, just walk in, efficient and good service etc. Only thing is that the price difference between normal staff member and Sandy is huge. Eg eyebrow threading goes from £6 to £10 if Sandy does it which seems a very big jump for something that takes less than 10 mins. Also you don’t book so it’s a bit pot luck who’s working when you go in"
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