"Usually have amazing food and service here but recently it has went right down hill. Our order showed up with things missing and when we phoned to get it sent over we were told our would be sent over ASAP... An hour later we're still waiting.. It finally shows up and they try to charge us for it, when we told the delivery driver we had already paid we get handed his mobile and proceed to have an argument at the front door. Eventually the delivery driver put and end to it and said it was no charge. The woman on the phone was so rude. Customer service was shocking!"
"Previously gave this place 5 stars but have re evaluated this. I spend a lot of money here and they used to give little free things every so often but not anymore and they have started squeezing you for EVERYTHING. To make a change, they add on an extra £1. I spent about £30 on an order a couple of days ago and they still charged £1 to swap the sauce round. Other Chinese takeaways like Lantern happily give you little free things to reward loyalty - as does joy bowl in clarkston - and lantern’s portions are also huge. Much bigger than sizzling wok. I have gone off this place as they have suddenly become very stingy and don’t look after loyal customers."
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