"Potato skins were cold, so sent them back with the driver for a fresh batch, opened the bag saw the paper was slightly wet so assumed food was somewhat hot. No, was also freezing, so rang the restaurant to complain and tell them their driver was on way back with some of my order already, they offered to send more food, I didn't want that so I asked for a refund, along with the money they owed me in change anyway, Told me it would be with me at 11/11.30, so I waited. No one turned up with my refund. Ring them today, said there is nothing they can do because the driver said I checked the food, and they're not going to give me a refund. Not ordering from here again. Waste of time. Waste of money, and customer service skills are appalling. Oh, and now ignoring the phone !"
"Ordered a pizza which when I rang to chase up where it was I was told driver had car problems and it’d be 5 mins. I said the app has been telling me driver was on way 20 mins ago and I didn’t want a cold pizza. It was luke warm and tasted stale. Told I could have money off next time! Never again, do not order from here"
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